One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use the Internet, both in the information they acquire and in the information they disseminate to others. When clients obtain information through the Internet, they must keep in mind that Network Eleven cannot monitor, verify, warrant, or vouch for the accuracy and quality of the information that clients may acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet is sexually explicit or otherwise offensive. Because Network Eleven cannot monitor or censor the Internet, and will not attempt to do so, Network Eleven cannot accept any responsibility for injury to its clients that results from inaccurate, unsuitable, offensive, or illegal Internet communications.

When clients disseminate information through the Internet, they also must keep in mind that Network Eleven does not review, edit, censor, or take responsibility for any information its clients may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information they create is carried over Network Eleven's network and may reach a large number of people, including both clients and non-clients of Network Eleven, clients' postings to the Internet may affect other clients and may harm Network Eleven's goodwill, business reputation, and operations. For these reasons, clients violate Network Eleven policy and the service agreement when they, their customers, affiliates, or subsidiaries engage in the following prohibited activities:

Spamming: Sending unsolicited bulk and/or commercial messages over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward Network Eleven, but also because it can overload Network Eleven's network and disrupt service to Network Eleven clients. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, Network Eleven has the discretion to determine from all of the evidence whether the email recipients were from an "opt-in" email list.

Intellectual Property Violations: Engaging in any activity that infringes or misappropriates the intellectual property rights of others, including copyrights, trademarks, service marks, trade secrets, software piracy, and patents held by individuals, corporations, or other entities. Also, engaging in activity that violates privacy, publicity, or other personal rights of others. Network Eleven is required by law to remove or block access to customer content upon receipt of a proper notice of copyright infringement. It is also Network Eleven's policy to terminate the privileges of customers who commit repeat violations of copyright laws.

Obscene Speech or Materials: Using Network Eleven's network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material. Network Eleven is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through Network Eleven's network.

Offensive Materials: Disseminating or hosting material that is unlawful, libelous, slanderous, defamatory, obscene, pornographic, indecent, lewd, harassing, racially or otherwise offensive, hateful, bigoted or intolerant, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable.

Harmful Content: Disseminating or hosting harmful content including, without limitation, viruses, Trojan horses, worms, time bombs, cancel bots or any other computer programming routines or harmful or damaging code, software program, email or other technology that may damage, interfere with, surreptitiously intercept or expropriate any system, program, data or personal information.

Defamatory or Abusive Language: Using Network Eleven's network as a means to transmit or post defamatory, harassing, abusive, or threatening language.

Forging of Headers: Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks: Accessing illegally or without authorization computers, accounts, or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking" or "cracking"). Also, any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities: Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mailbombing, or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

Facilitating a Violation of this policy: Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this policy, which includes the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software.

Export Control Violations: Exporting encryption software over the Internet or otherwise, to points outside the United States.

Usenet Groups: Network Eleven reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the policy.

Other Illegal Activities: Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Other Activities: Engaging in activities, whether lawful or unlawful, that Network Eleven determines to be harmful to its clients, operations, reputation, goodwill, or customer relations.

As we have pointed out, the responsibility for avoiding the harmful activities just described rests primarily with the subscriber. Network Eleven will not, as an ordinary practice, monitor the communications of its clients to ensure that they comply with Network Eleven policy or applicable law. When Network Eleven becomes aware of harmful activities, however, it may take any action to stop the harmful activity, including but not limited to, removing information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or take any other action it deems appropriate.

Network Eleven also is aware that many of its clients are, themselves, providers of Internet services, and that information reaching Network Eleven's facilities from those clients may have originated from a customer of the subscriber or from another third-party. Network Eleven does not require its clients who offer Internet services to monitor or censor transmissions or web sites created by customers of its clients. Network Eleven has the right to directly take action against a customer of a subscriber. Also, Network Eleven may take action against the Network Eleven subscriber because of activities of a customer of the subscriber, even though the action may effect other customers of the subscriber. Similarly, Network Eleven anticipates that clients who offer Internet services will cooperate with Network Eleven in any corrective or preventive action that Network Eleven deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of Network Eleven policy.

Network Eleven also is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, Network Eleven urges its clients to assume that all of their on-line communications are insecure. Network Eleven cannot take any responsibility for the security of information transmitted over Network Eleven's facilities.

Network Eleven will not intentionally monitor private electronic mail messages sent or received by its clients unless required to do so by law, governmental authority, or when public safety is at stake. Network Eleven may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, Network Eleven may disclose information, including but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation, or governmental request. Network Eleven assumes no obligation to inform the subscriber that subscriber information has been provided and in some cases may be prohibited by law from giving such notice. Finally, Network Eleven may disclose subscriber information or information transmitted over its network where necessary to protect Network Eleven and others from harm, or where such disclosure is necessary to the proper operation of the system.

Network Eleven expects that its clients who provide Internet services to others will comply fully with all applicable laws concerning the privacy of on-line communications. A subscriber's failure to comply with those laws will violate Network Eleven policy. Finally, Network Eleven wishes to state that in using it's services, clients indemnify Network Eleven for any violation of the service agreement, law, or Network Eleven policy, that results in loss to Network Eleven or the bringing of any claim against Network Eleven by any third-party. This means that if Network Eleven is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will pay any damages awarded against Network Eleven, plus costs and reasonable attorneys' fees. In addition, Network Eleven reserves the right to bill the subscriber for any system sevices required to rectify the violation.

We hope this policy is helpful in clarifying the obligations of Internet users, including Network Eleven and its clients, as responsible members of the Internet. If you have any complaints about a client's violation of this policy, please contact us immediatly.